Responsible Gambling

Personal limits

To promote responsible gambling, we offer the Personal Limits feature. This allows you to set restrictions on your deposits, losses, wagering amounts, and spending in a specific game or across your account overall. You can activate this feature by contacting our support team at [email protected] or through live chat.

You can modify your limits at any time. If you lower a limit, the change takes effect immediately. However, increasing a limit requires email confirmation and can only occur after the previous limit of the same type has expired, ensuring thoughtful decision-making. For more information or assistance with Personal Limits, please reach out to our support team at [email protected].

• Deposit Limit: Set a maximum for your deposits over a day, week, or month.
• Loss Limit: Establish a cap on your losses at the casino for a day, week, or month. Keep in mind that losses are calculated based on your initial deposit, not any winnings. For example, if you deposit €50, set a Loss Limit of €10, and win €1,000, you can still lose more than €10 from the €1,000 balance since the limit is based on your initial deposit.
• Wager Limit: Define a maximum amount for wagers over a day, week, or month.
• Cooling-Off Limit: You can designate a Cooling-Off Period for a set duration. During this time, you cannot make deposits to the Casino and will be excluded from promotional offers, though you can withdraw any remaining funds. The Cooling-Off period takes effect immediately, and your account will automatically reactivate once it expires.
• Self-Exclusion Limit: You may choose a Self-Exclusion Limit for a specified period. This will immediately disable your Player Account, and you will be excluded from promotional offers during this time. You will not be able to deposit or withdraw funds while the limit is active, and your account will automatically reactivate once the period ends.
• Session Limit: You can restrict the amount of time you spend gambling. This limit is applied instantly, and if you reach it, you will be logged out of your account. You can set the limit for a range from 6 minutes to 1,000,000 minutes.

Self-Exclusion by Request

You can contact our support team at [email protected] to inform us of your decision to stop gambling, either temporarily or permanently. We will promptly block your account access and ensure you no longer receive promotional materials. If you choose self-exclusion, you won’t be able to log in or withdraw any remaining balance. To initiate a withdrawal after self-exclusion, please reach out to our support team at [email protected]. They will provide assistance and information on the withdrawal process. Keep in mind that self-exclusion does not exempt you from any necessary verification procedures required for fund processing, and withdrawals will be subject to casino limits.

External Help

You can reach out to any of these organizations for assistance and guidance:

• Gamblers Anonymous,
• GamCare,
• Gambling Therapy.

Protection of Minors

The Casino only allows players aged 18 and older, employing all measures to prevent underage registration and play. We may request proof of identity, and access will be denied if a player does not meet the legal age requirement.

We acknowledge that minors may still find ways to register online, so we urge parents to help safeguard their children from accessing gaming sites. Various software solutions are available for this purpose. For more information, please visit:

• CyberPatrol,
• GamBlock®,
• Solid Oak Software,
• Net Nanny.